Valley Community Services Board

Accessing VCSB Services


 Most Services are Available by Telehealth

To begin or restart services please contact us at 540-887-3200 or visit us at our Sanger's Lane location on Monday, Tuesday, Thursday, Friday between 8am and 1pm

How to Access Services

Our Mission

The mission of the Valley Community Services Board (VCSB) is to provide community based mental health, intellectual disability and substance use services to the citizens in the counties of Augusta and Highland and the cities of Staunton and Waynesboro.

You answer the 2022 Consumer Satisfaction Survey

A BIG thank you to the clients who completed the consumer satisfaction survey. Here's what you had to say.

Satisfaction Survey

About VCSB

   Established June 15, 1971, Valley Community Services Board (VCSB) is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. We are a 'person centered' organization tailored toward meeting your individual needs. Our competent, compassionate staff are available and ready to meet you and provide support and resources for helping you to deal with your challenges successfully.

   VCSB does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Sanger's Lane regular business hours:  Monday thru Friday  8am - 5pm

Genoa Pharmacy hours: Monday thru Friday 8:30am - 5pm

Phone: 540-887-3200

[email protected]

540 887-3200

ADA Compliance

Dana Fitzgerald

Quality and Compliance Director/ADA Coordinator

540-213-7380 (TTY 711)

[email protected] 

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990(ADA), Valley Community Services Board will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. 

ADA Notice

Complaint Form

Any individual, group of individuals, or entity

that believes they have been subjected to discrimination prohibited by Title VI nondiscrimination provisions may file a written complaint with Valley Community Services Board’s Title VI Compliance Officer. Download the complaint form below. 

Complaint Procedure

Complaint Form

VCSB Governance

FY2023 Approved Budget

Valley Homeless Connection 

VHC serves Waynesboro, Staunton, Lexington, Augusta County, Rockbridge County & Highland County. We offer regional shelter, services & resources, regional coordination and referrals, diversion, housing support & needs based assistance.

For information call 540-213-7347.

Intake Form